Valvoline Instant Oil Change located at 419 Carlyle Avenue in Belleville, IL services vehicles for Oil Change and Lube, AC and Heating Repair. Call (618) 277-5508 to book an appointment or to hear more about the services of Valvoline Instant Oil Change.

Valvoline Instant Oil Change Reviews

1
Bad service
May 19, 2012 | Jasmine | Visited, over a year
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 We asked for conventional oil. The man recommended synthetic oil. When we said no, he said we neeeded that oil or our warranty would be void. We agreed. But on the receipt there was a law stating that no one can force you to have that oil. And we called Chevy and they said that the synthetic is recommended but our warranty would be fine if we didn't have it. The agrued with us when we confronted him. He said the paragraph law actually said something different. In the end he argued but charged us for the conventional. After we left we found grease on the upholstery of the car. Black grease on tan. It was on the ceiling. The guy was too big to get in and out of the car and he had to grip the top of the door frame every time. They lost our service and we will never be going back. We were lied too. And my mother felt like she was taken advantage of.
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We asked for conventional oil. The man recommended synthetic oil. When we said no, he said we neeeded that oil or our warranty would be void. We agreed. But on the receipt there was a law stating that no one can force you to have that oil. And we called Chevy and they said that the synthetic is recommended but our warranty would be fine if we didn't have it. The agrued with us when we confronted him. He said the paragraph law actually said something different. In the end he argued but charged us for the conventional. After we left we found grease on the upholstery of the car. Black grease on tan. It was on the ceiling. The guy was too big to get in and out of the car and he had to grip the top of the door frame every time. They lost our service and we will never be going back. We were lied too. And my mother felt like she was taken advantage of.