My alternator took a dump, I needed towing in Naperville near me to a ... read more My alternator took a dump, I needed towing in Naperville near me to a local auto repair shop and this Naperville towing company made the situation as pain free as possible. I really appreciate the quick tow truck service and auto repair shop referral. Thanks again Tow Recover Assist!
Love this shop! They do amazing work, keep you informed on what's goin... read more Love this shop! They do amazing work, keep you informed on what's going on. They did everything from setting up a loaner vehicle to fixing the car and making it brand new! Definitely recommending them to anyone and everyone that needs body work done! Thanks again Route 38!
I had purchased a groupon ($149) for front and rear brakes 3 weeks ago... read more I had purchased a groupon ($149) for front and rear brakes 3 weeks ago. He texts me saying that I would also need to replace the rotors. I was a little hesitant and should have listened to my gut but I went ahead go the rotors replaced for $265. Then he sends me pictures saying that I need to replace my ball joints. I said another time. Fast forward to one week later and I am hearing a squeaking noise. He says give it some time to adjust and that most likely it is my parking brakes. I called another mechanic and inquired about this and he informs me that the parking brake could and should have been done with the original brake/rotor replacement and it would have been cheaper as Landspeed wants to charge me $180. I gave it two weeks and the noise progressed. When I brought it in he took it for a test drive and tells me that he is going to replace the rotors and brakes again as well as the job on the parking brakes. I ask why and he tells me because of needing the parking brake. Well, two days later I hear another squeaking noise and grinding noise. I thought it was because of the ball joints he stated I needed to replace. So, I again contacted the other mechanic and brought it in. He takes a look at my car and takes it for test drive and lets me know that the balljoints are perfect, NO NEED TO REPLACE THEM. Then this is the worst part, he tells me that the brake job that Landspeed did was done extremely poorly as well as the brakes and rotors were warped. I gasped considering that I just replaced them three weeks ago. I took pictures and everything and now have to replace the rotors and brakes in the front. I am so upset because as much as I would want to go back and make him do the job over again, that is not going to happen.
