We want to thank you for the excellent service you provided to us. Yo... read more We want to thank you for the excellent service you provided to us. You did a wonderful job with the work you did on the truck. To come and pick it up and bring it back when we had a problem with it was beyond excellent customer service. The way we were treated by you restores our faith. Your company has an excellent rating with customers and we can understand why. We will do our best to spread the word about your company, the work you do and your outstanding treatment to your customers. Thank you again. May God bless you and your families throughout the new year. Your Happy Customers, Joe & Janet Richardson
Our truck broke down last week and was put in this shop for an alterna... read more Our truck broke down last week and was put in this shop for an alternator. I was told they would consult with me before doing work on the truck. I called several times, ( a cell phone because the shop number is disconnected ) but my calls were ignored. After 5 days in the shop, I finally talked with someone who told me the work was done and the truck was running good. I picked the truck up, got on the highway to come home and broke down again. Surprisingly enough, my calls were ignored again when I tried calling the shop. I left a message and told them I needed them to return my call, that was yesterday afternoon and still no call. It costed an additional $75 to have the truck towed to my house in Shiloh. After it was towed to my home, we raised the hood to try to jump the battery. Noticed the alternator wasn't changed, but our new battery was replaced with an old one. I strongly suggest you find a different shop. This place is a rip off. We will be talking to an attorney about our experience.
I want to thank everyone at North Belt automotive for doing a great jo... read more I want to thank everyone at North Belt automotive for doing a great job on my car. They were really fast and professional I brought my car into the shop at 4:40pm Friday(the shop closes at 5). They allowed me to wait inside with my toddler son until my ride came, which unfortunately was running late. They called me by 11:30 Saturday evening. If you needed anything done to your car I would definitely prefer this place!! -Arika Ellis