Brake repair service near Long Grove, IL

NEW MANAGEMENT - SAME PROBLEMS - 10 yr+ Firestone Lake Zurich customer (no longer, I will go next door from now on) that is completely feed up with this store’s upsell/extortion practices. I am a 57 year old gear-head/electrical engineer. I bought a “lifetime alignment” for my car and over the last few years have had to use this “lifetime” Firestone service a few times. During my ownership of this car I have had failures of both front struts (1 with a leak, 1 with a broken top bearing mount) and both CV axles (1 worn and clicking on turns, and 1 with sliced boot/throwing grease). These repairs THAT I PERFORMED required me to take the car in to have the front end “alignment” checked. On several occasions alignment was “checked” and no adjustment was required. During the last replacement of the passenger CV axle (November) I took the car in and asked that they change the oil, and check the alignment. Several hours later they call me and say that they cannot do the alignment (ever so slightly out) because they cannot loosen the tie rod ends because they are “rusted” in place. They said that unless I paid additional “Shop Fees” for them to loosen the rusted parts, or bought all new parts they could not do the alignment. I was not happy with their solution, told them so, and said I would “loosen” the tie rods for them when I got some time off during the December Holiday and bring it back. It took me 3 minutes per side with a propane torch and penetrating oil to loosen both sides. I again dropped the car off again, and asked for an alignment check. A few hours later they call and their story changes: Now one of my tie rod ends, and one of my control arm ball joints needs to be replaced in order for them to perform an alignment. I asked why they did not see these “alignment stopping problems” in November (no response), and was it possible to see what they were talking about. (The car drives like a DREAM! -no clicks/ticks/squeaks/creaks/pops…NO NOISE …NOTHING!) The mechanic (very nice guy) showed me an almost indiscernible (few 1000ths of an inch) play in each part as he vigorously shook the wheel while up on the rack with me looking, and using his Maglite. I was taken aback. This tiny amount of play is completely normal for a used car (110K) which obeys the natural laws of physics and material properties. A few 1000ths play in NO WAY indicates a part needing immediate replacement, or preventing alignment. FIRESTONE has now “entered” in their computer that an alignment CANNOT happen until these parts are replaced.

The ONLY guys who work on my German autos. Tony Jr. is a class act who will give you the straight-up and a ride to the office if you work nearby. Sure they're a bit more expensive than the Midas shop around the corner, but you certainly get what you pay for...peace of mind!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

The guys at Foreign Car Clinic did a great job on my repair. I brought them a 2004 BMW M3 with a broken variable valve timing (VANOS) unit. When the unit gave out, multiple bolts broke off into the camshaft. The mechanic at Foreign Car clinic was able to extract the bolts salvage the camshaft. This was a complex repair and it could have cost me a lot more if it wasn't for their skill in fixing the problem.

I had my car fixed there , i was so satisfied with service ,and as a woman i did not feel ripped off. They are honest and courteous,. The cleanest shop i have ever seen.

Scarsdale Auto Repair is a local automotive repair shop servicing the mechanical needs of residents in Arlington Heights, Mount Prospect, Rolling Meadows, and other surrounding communities for over 23 years. We do all forms of mechanical work ranging from oil changes and brakes to complete engine replacement and more. Our staff has over 35+ years of experience in the automotive industry. So if your car is broken than we can fix it. Towing and road side assistance is available through our in house company, Scarsdale service. Flatbed and wheel lift tow trucks are on site and available to service your vehicle when you call. Collsion and body work is serviceable through our sister shop, J.R Auto Collision Repair. They work with almost all major insurance companies and have rental cars available through your preferred rental company.