Amazing customer service! I was given a breakdown of services I would ... read more Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO
Jesse and the Benchmark Auto Care crew just did a major repair on my M... read more Jesse and the Benchmark Auto Care crew just did a major repair on my Mazda and it was handled very smoothly. The car was fixed as promised and on time, and Jesse communicated with me every step of the way. When I came in to retrieve the car, it was gleaming as well. After checking online to compare costs and other people's similar stories about this repair, I found the price I was quoted at Benchmark was considerably lower than what others have paid for the same repair. And this is the second time I've found Benchmark's quotes were lower than others I've seen or received. Everyone is friendly, too. Amy D. Saint Louis, MO
I agree with Gene. In my case I drive a diesel Sprinter, very hard to... read more I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.