Worst customer service ever. They charged me $70 for a Diagnostic test... read more Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.
Buyer stay away for new cars and trucks. The new truck we bought looke... read more Buyer stay away for new cars and trucks. The new truck we bought looked like it was ready for a good cleaning when it came back from the detail shop. The sales lady need to learn that a charge card cuts off at 100 dollars when filling up a truck. That means we didnt get a full tank of fuel like ford says you should. The owner didnt care so the best thing I can say it buy from any other dealer.
Do not do business with Two times I was overcharged for something and... read more Do not do business with Two times I was overcharged for something and Larry said both times "Oops, I was supposed to call you about that but I forgot." Also they broke my glovebox and when I asked them about it they said "No we didn't do it but we'd be happy to charge you to fix it otherwise you can take your business elsewhere."
