Can't even believe these guys are in business. If I could give them n... read more Can't even believe these guys are in business. If I could give them no stars, I would.We had them put in windows in a storefront and within 6 months four of the six windows had broken seals and were permanently fogged up. After months of going back and forth with them, they finally came out to take a look and agreed that the windows needed to be replaced - that was approximately 6 months ago. About a 2 months ago, they came and replaced two of the windows, but realized they had mismeasured one and one of them they dropped. They said they would be back with the windows within a week. We have been waiting over 6 weeks for them to come and replace the remaining windows. This is for a business establishment so we're not happy that we're sitting with shitty windows as our advertising. Every time I call, they tell me the same thing "we're busy..." Apparently correcting THEIR errors is not a priority for them. They do not keep appointments and they do not follow through on anything. I talked to Sergio on a Tuesday and he said they'd be over the next morning. I called him that morning and he said they would be there between 11 and 1 --- and they never showed up. I cannot UNrecommend them enough. I have never encountered such a poorly run business in my life. DO NOT USE THEM.
They came out to my house for an extra charge to replace my windshield... read more They came out to my house for an extra charge to replace my windshield and rear window. They were supposed to arrive at 11am but came at 6pm. The next morning was a freaking horror story. There was garbage and glass all around my driveway. The side lawn of the house that I’m renting had (and still does by the way) trenches in the grass half a foot deep because they drove on the grass and got stuck. Then the car itself. ... glass everywhere!!!! I cut myself at least five times and so did a friend when they drove with me 3 weeks later. The glass particles are tiny and got stuck in every nook and cranny that the car had. I personally vacuumed it for at least 40 minutes and then used paper towels and wipes for another 40 minutes. After I called and emailed pictures to get the lawn repaired their orginal response was why did my babysitter not help them pull their car out? Then after I explained the lunacy of that logic they said they will call back. Then their reply was that no landscaping companies are available to fix the lawn. They promised to bring some sod and dirt to cover the holes. Nothing was done. I’m appalled at this company.
I recently had to have a repair performed on one of my vehicles, and i... read more I recently had to have a repair performed on one of my vehicles, and it made me think how thankful I am to trust all my service needs to Knight Automotive. In today's world, it is no easy task to find a repair shop that has a genuine concern for their customers. I almost felt that it was a lost art, until I found Knight's. They understand you depend on your vehicle and how important it is to you, so they work hard on getting you back on the road as quickly as possible. Besides their quality of repairs, what really impresses me is their friendly staff, that will take the time to not only explain what your vehicle needs, but exactly why, and keeping you informed all along the way. I always leave there feeling I am somehow a friend of them , and satisfied the service was performed fair and right! I would highly recommend that you visit their facility for your next service needs . . . I'm sure, like myself, you'll find that you will also become a customer for life! -Timm Sieber
