Prior to a long road trip we took our Kia Sorento in to have the trans... read more Prior to a long road trip we took our Kia Sorento in to have the transmission serviced. On our way back from our trip we noticed the transmission started shifting hard. Upon our return we took the car back to the garage for him to see what the issue was as he was the one to service it. He said sure for another 100 bucks. We then took the car to Midas as we have a family member who works for them. They checked the transmission and found it had less than half the transmission fluid it needed and in addition the wrong fluid was put in our vehicle. The transmission was essentially destroyed. The owner of the garage simply shrugged his shoulders and essentially said too bad.
Very friendly welcome upon entering Alexander's shop. I was getting a... read more Very friendly welcome upon entering Alexander's shop. I was getting an oil change. They found a leak from a broken seal. They take photo's of the damage and come into the waiting room to show you photo's of any problems. It is nice to see proof instead of just having someone tell you something on your vehicle is broken. Very honest, friendly, reliable, knowledgeable staff. Their walls are covered in automotive awards and certifications. It's very impressive and leaves you with the feeling that your vehicle is in very good hands. Angie
I called these guys for a quote on a repair another shop said I needed... read more I called these guys for a quote on a repair another shop said I needed. They had really great pricing so I took it in. After looking at my car they called me and said I didn't need the engine replaced, but the cause of my problem was a restricted catalytic converter. They replaced the catalytic converter and muffler and my car ran again. They saved me over $2000 that I would have spent replacing the engine like the first shop said needed done. After getting the engine running again, they diagnosed a bad ignition coil which was the original cause of my catalytic converter damage. I didn't know driving with a misfire for a long period of time could damage the exhaust, but now I know. Great choice for auto repair and I talked to the owner directly. I'll definitely be referring everyone I know!
