I brought my Jeep Grand Cherokee to Parrotta's recently; it had a lot ... read more I brought my Jeep Grand Cherokee to Parrotta's recently; it had a lot of problems, but I needed it fixed quickly. Bruno really helped me out, getting the car working and inspected asap in an affordable manner. They're great guys over there and I highly recommend going to them for your auto needs! Bruce P Longmeadow, MA
Details09/27/2018 The WORST auto body shop I’ve ever dealt with!!! To... read more Details09/27/2018 The WORST auto body shop I’ve ever dealt with!!! Took 90 days to repair moderate front end damage!! Left me responsible for excessive rental fees in excess of $900 because the alleged repair took so long and 12 months after the alleged repair, the paint on my new bumper is peeling because of their shoddy workmanship. I’ve called thousands of times, filed a complaint with the BBB and have heard nothing from them. Do NOT go here. Ever.
I know this business has been in town for many year and this is the fi... read more I know this business has been in town for many year and this is the first time I had to deal with them. Unfortunately I had a car towed here and when I went to recover the vehicle they were closed but still charged the storage fees. When I tried to explain that the fees were almost as much as the vehicle they didn't care. I tried to pay for the tow but that wasn't enough. I'm looking for another vehicle now but would never bring a vehicle there for any reason. Completely unreasonable. Good luck wasting the storage space and months of waiting to scrap the vehicle.