MY TRUCK DEVELOPED A LOT OF BODY ROT ON THE REAR QUARTERS, COMMON FORD... read more MY TRUCK DEVELOPED A LOT OF BODY ROT ON THE REAR QUARTERS, COMMON FORD PROBLEM. I NEEDED THE REAR QUARTER PANELS CHANGED BUT DID NOT HAVE A LOT OF MONEY, GEORGE IS NOT ONLY THE OWNER BUT DOES MOST OF THE COMPLICATED WORK HIMSELF. WE AGREED ON A PRICE AND GEORGE DID THE WORK. 3 DAYS LATER HE CALLED AND STATED MY TRUCK WAS READY NOT ONLY DID HE DO A FANTASTIC JOB BUT HE CLEANED AND DETAILED MY TRUCK WHILE IT WAS THERE. AFTER TALKING TO GEORGE AND THANKING HIM FOR A JOB WELL DONE I FOUND OUT HE IS A FAMILY BUSINESS AND HIS WIFE DID ALL THE DETAIL WORK ITS RARE TO FIND A FAMILY BUSINESS ANYMORE THAT DOES QUALITY WORK AT A FAIR PRICE I WOULD HIGHLY RECOMEND GEORGES COLLISION CONNECTION.
Surprisingly frustrating experience. Dropped off a car on 8/13/2012... read more Surprisingly frustrating experience. Dropped off a car on 8/13/2012 for the repair of minor damage to driver's door. Received a call that it will be ready for pickup on Friday, 8/ 17. Hours of operation for collision center on Friday are listed till 5:30PM (http://www.woodworthmoto…) however at 5:10PM the collision center is closed, doors locked and nobody around to retrieve the car. Stuck without a car for a weekend - thank you Woodworth Motors. Went again to pick up the car on Monday, just to find out that the check for repair was sent by insurance to my home address instead of the repair shop, despite of "direction to pay" order, and the repair shop can't give me the car and sort out the payment issue directly with insurance company. Spent another hour going home and retrieving the check. Finally received the car with nicely repaired damage on outside..... and thick layer of sanding dust and residue from masking tape on inside. Yack!
Tom’s Auto is the best! I currently own a Chevrolet Malibu and u... read more Tom’s Auto is the best! I currently own a Chevrolet Malibu and upon returning from a trip my power steering suddenly let go. I contact the Chevrolet dealership and various other mechanics to get estimates on the cost to repair it. When I contacted Tom’s Auto I was greeted with great customer service and given a great estimate. I gave the Sales/Service Manager (Charlie) the information for the parts and within 24 hours he contacted me to let me know the part had come in. Their attention to detail goes way beyond meticulous. If you are particular about your car, have no fear, it’ll be in very good hands. They did a great job in a timely manner and I have never had a problem since. All the staff I came in contact with were extremely courteous and accommodating. Many thanks to Tom’s Auto. You have made me a customer for life and I will be referring you to anyone I can. ONE HAPPY CUSTOMER!!!!!!!!!