I used to love going to this repair shop; the employees were knowledge... read more I used to love going to this repair shop; the employees were knowledgeable and so friendly! They recently changed ownership and staff, but I thought I would give them a try since the location is so convenient, so I took my car in for a routine oil change. The mechanic gave me a list of about $1,400 worth of other issues he found—there was a leak in the oil pan (which I had noticed but thought it was minor) and the check engine light wouldn’t turn off (an issue that I told him the car dealership itself couldn’t fix and said wasn’t really a problem), among other things. I didn’t think anything was very urgent, but the district manager of the shop guaranteed the repairs for at least a year, so I told them to go ahead. One week later, the oil leak had gotten worse and the check engine light was back on. I tried to get in touch with the district manager, but after repeated calls and leaving my number at the desk, I still didn’t hear back. I took my car back to be repaired again. When I picked it up the second time, my car made a strange rattling noise when I accelerated. I went right back to the shop and the mechanic worked on it for half an hour and offered me a quick test drive to let me check if it was okay. I tried to ask what he thought had happened, he said we should make sure it was fixed, then he’d explain. So I drove around for about ten minutes and went back to get an explanation on what had happened, but I found that the mechanic and the cashier had locked up for the night and gone home. Weeks later, the leak still hasn’t been fixed and I have yet to hear back from the distract manager about his false promises. I have wasted entirely too much time and money at this shop. Nothing will convince me to return, and I recommend you save yourself the frustration and find another shop.
They pump your gas for you and check your oil. Very nice guys : )
I'd give a ZERO if I had that option. I had my truck inspected here. ... read more I'd give a ZERO if I had that option. I had my truck inspected here. What a waste of money. They failed it for horn not working, mud flaps, and ball joints. I informed a friend who is a police officer. He called his inspection buddies and found out this truck DOES NOT need mud flaps. We had it re inspected by another inspector and he fixed the intermittent issue with the horn. The inspector then passed my truck. He told me the truck in fact DOES NOT need mud flaps. He inspected the ball joints and said there is NOTHING wrong with them. Lisbon Car Care wanted to charge me $700.00 to replace ball joints that had NO issues. Almost forgot. They tried to charge me $240.00 for the inspection and an oil change. They even said, they would have charged me that if I did not catch it. DON T GO to them. They appear to me to be dishonest.
