I can't say enough good things about J & F Motors. I became a custome... read more I can't say enough good things about J & F Motors. I became a customer in 2011 when the warranty on my 2004 BMW 545i ran out. I felt that I couldn't get good answers from BMW dealerships and every time I went in, I didn't feel comfortable with their answers and what I was paying for. From day one, J & F has exceeded my expectations with their level of customer service, taking the time to explain to me what has gone wrong, what needs to be repaired asap and what can wait. I am a fanatic when it comes to my car and they understand that. They are what an automotive repair shop should strive to model themselves after.
I'm very particular and cautious where I take my car too, and I must s... read more I'm very particular and cautious where I take my car too, and I must say that this place is the best to get any kind of customization done. The owner, Drew, as well as the staff are very knowledgable about this business, and are great people persons with excellent customer service. I was there to get my fog lights replaced, and he was able to do it to my liking. I'm coming back next week to get my headlights done and I have full confidence that they'll take good care of my car.
J&F rocks, I wish I found this place years earlier. I was looking for ... read more J&F rocks, I wish I found this place years earlier. I was looking for a reliable place to get my BMW serviced after feeling like other places were either doing bad work, or overcharging me. After reading the other Yelp reviews, I decided to give this place a try last week for some work I needed done, and had already received a quote on from another shop. Not only was Mike extremely helpful in explaining exactly what I needed to have done now, and what could wait, but their prices were way under what the other shop had provided me in their bid. They did great work -- if you need to have your BMW looked at, bring it here!
