I can't say enough positive things about Ty Nguyen's Arlington Auto Sh... read more I can't say enough positive things about Ty Nguyen's Arlington Auto Shop. I lucked into it about eight years when I was again hit while parking on DC streets. Ty offers personal, reliable service with free estimates. Work is reasonably priced, done on time and is guaranteed. I have recommended his shop to several of my friends and they were equally pleased. My car is ten years old and looks new as Ty uses excellent products and does paint matching that restores my car to its original look. Try this shop once and you will be back.
If this review allowed, I would give Auto Glass Masters a zero rating.... read more If this review allowed, I would give Auto Glass Masters a zero rating. Please, be warned about this place!!! I brought my car in for a windshield replacement and they cut the wires to my car's throttle body and actuator while trying to replace my windshield. I spoke with their manager who asked me to send an email so she can forward it to Gerald Alexander who she said owns the place. For weeks, no replies from him or any of their other managers. After weeks of calling and emailing, the new store manager asks me to resend the emails again to her with the pictures of the damages and receipts from repairing my car and she will send it to the district manager who is above her Tina Anderson who will contact me back on how they can resolve it. Months have passed and they have not called or write me back about it...not even to tender an apology. The store manager keeps saying she forwarded the information to her bosses and their business lawyer who she said is also the wife of the store owner and she will contact me. She would not give their contact information. For months still no replies back from any of them. When you go to have your windshield replaced and you're waiting in their lobby, the glass window on the door to the work area is sprayed painted black so you can't see the technicians working on your car. Their incompetent technicians cut the wires in my car. People need to know before taking their car here. This is not a good business at all!!! This company doesn't care if they make a mistake on your car. Please save yourself from all the money and the amount of your time spent to repair your car and dealing with these people who just don't give a care. All they care about is getting your money and they don't care if they ruin something in your car in the process. Their management don't care at all, they don't want to know or acknowledge their mistake.
Beltway auto glass did a great job, my car looks better than before wh... read more Beltway auto glass did a great job, my car looks better than before whit no crack. Thanks to beltway
