Took my Mercedes to have wiring harness to rear tail lamp repaired. Sw... read more Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs.
Quality workmanship, done with exceptional care.I damaged my rear fend... read more Quality workmanship, done with exceptional care.I damaged my rear fender a few weeks ago and went in for a free estimate. Shawn was very professional and assisted with my tight schedule by ordering and painting my new fender before I dropped my car off so that I could have minimal loss of use of my car. It was fixed in a day and looked fantastic. I highly recommend them.
Seems to be able to find the parts to keep my wife's Saab on the road ... read more Seems to be able to find the parts to keep my wife's Saab on the road freindly service and a positive attitude amonst all the employees is a plus