I would give them ZERO stars if I could. I have to start off by saying... read more I would give them ZERO stars if I could. I have to start off by saying that I usually don't leave negative reviews because most of the time it doesn't do any good but this time I feel like i have to. I took my car in on August 19, 2016 because my car was making a funny noise. They said my compressor was bad & I had to replace it. So I did, invoice # 160819007, & it cost $876.21 for parts and labor. About a month later I was checking my oil and saw that the bolts securing my refrigerant lines were missing so I took it back and they found some and secured the lines. Now, I have moved to Florida for work and my car is again making the same noise and my ac is blowing hot. I took it in to a local auto ac shop & they said the compressor, that I had Auto-Lab replace, was very old & had failed and not only that, one of the mounting screws was not all the way in because it was stripped. So I need a new compressor. I contacted Auto-Lab corporate office since I'm not in Michigan anymore three times over the period of one month and no one returned my emails. Very, very disappointed in both the quality of the work and the outcome. Will never do business with this franchise again.
Guys are very attentive and professional
I have been going to guys for all kinds auto repairs for at least six ... read more I have been going to guys for all kinds auto repairs for at least six years, I have also referred so many of my friends and family to them. To my greatest surprise and shock, I just found out that they are frauds, cheats and liars and have deceived my family and friends that I have over the years sent to them. I sent a vehicle to them for repair this month, Sam, one of the owners called me back and said it was going to cost $2200.00 parts and labor. I was taken aback at that quote. I would have agreed, but something in me this time said NO!. I went back the next day and picked up my car from them and gave it to another mechanic that I hardly knew. They charged me $900.00 with the same parts and labor including two brand new tires. Please be careful with these guys, they fooled me for years. Always seek for a second opinion. Do not be another victim! Cole