If you want honest and professional service then Griffins Family Auto ... read more If you want honest and professional service then Griffins Family Auto is the place you want to come. Been having all my cars serviced here for years. They DO go above and beyond the call of duty. NO pressure tactics to make you spend money. We LOVE Griffins Family Auto. Also they have a great Staff all the way around.. Dean N. Livonia, MI
Billy and the crew at Griffin's are very knowledgeable and always cour... read more Billy and the crew at Griffin's are very knowledgeable and always courteous. They have a very nice waiting room if that's what you choose to do. We have been taking our vehicles there for a few years now and will continue to do so. It is hard to find a shop you can trust. Griffin's Auto Clinic is one of those places. Brian C. Waterford Township, MI
I would give them ZERO stars if I could. I have to start off by saying... read more I would give them ZERO stars if I could. I have to start off by saying that I usually don't leave negative reviews because most of the time it doesn't do any good but this time I feel like i have to. I took my car in on August 19, 2016 because my car was making a funny noise. They said my compressor was bad & I had to replace it. So I did, invoice # 160819007, & it cost $876.21 for parts and labor. About a month later I was checking my oil and saw that the bolts securing my refrigerant lines were missing so I took it back and they found some and secured the lines. Now, I have moved to Florida for work and my car is again making the same noise and my ac is blowing hot. I took it in to a local auto ac shop & they said the compressor, that I had Auto-Lab replace, was very old & had failed and not only that, one of the mounting screws was not all the way in because it was stripped. So I need a new compressor. I contacted Auto-Lab corporate office since I'm not in Michigan anymore three times over the period of one month and no one returned my emails. Very, very disappointed in both the quality of the work and the outcome. Will never do business with this franchise again.