Be Warned! I went to them with a hanging parking brake but they didn'... read more Be Warned! I went to them with a hanging parking brake but they didn't discover the problem until they convinced me the problem was due to me needing all new brakes and rotors "over $1100" and to top it off the brakes they replaced they had installed less than 3000 miles before. TO FIX THE REAL PROBLEM THEY DISABLED MY EMERGENCY BRAKES. (((Are they dishonest or just incompetent)))
I've been working with J&D for longer than I can remember... I can'... read more I've been working with J&D for longer than I can remember... I can't imagine going anywhere else...They are always there when I need them!
Usually, they provide great and fast service I have been going there f... read more Usually, they provide great and fast service I have been going there for years, however, the last time I was there I was told there was an additional charge for a service (topping off my antifreeze) that is always provided with the cost of the high mileage oil change. Long story short, I left under the impression that all fluids had been topped off, and I was wrong the mechanic never told me he did not top off my antifreeze. About a month later I had a blown head gasket and, of course, it is my fault. I guess the sum of the story is be aware of all the fine print and services offered.
