I have only had good experiences with these guys. I have been here sev... read more I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.
When I needed new tires, Diamond Jim's had the best prices by far. Wh... read more When I needed new tires, Diamond Jim's had the best prices by far. When I went there, he told me it was going to be more than he quoted me on the phone (only a $20 difference, but I was kind of put off by this at first). I said "Oh, you said it was going to be X amount on the phone. I must have heard you wrong." He didn't even miss a beat, apologized for the difference, and charged me the lesser amount. I don't know if it was his error or mine, but the fact that he was willing to do that without batting an eye really impressed me. I told him I would pay the higher amount (in case it was my error) and he wouldn't hear it. They offer all of the same perks as the chain stores, but give family-owned friendliness and customer service. I highly recommend Diamond Jim's.
Eric is a TOP-NOTCH 5 STAR ASE Certified Master Technician and L1 Adva... read more Eric is a TOP-NOTCH 5 STAR ASE Certified Master Technician and L1 Advanced Drivability Specialist who loves to help people. One of the greatest things about him is he shares his knowledge and helps other technicians/mechanics in the area with their automotive challenges. To me, that says a lot about his character. And, the fact that he can fix anything that comes in the door is another amazing thing about him. He is passionate and loves what he does - and it shows... in everything he does! He is personable, and provides the best customer service around. And, he does the services and repairs he says he will do for a reasonable price. I feel comfortable recommending Eric to all my friends and family. Thank you! :)
