Full 50 yard roll of their fish house fabric was slit at different com... read more Full 50 yard roll of their fish house fabric was slit at different company, turns out to only have 46 yards? 100 yard roll of 18oz RSI slit and only measures 94 yards??? Owner replies we do not have control but would not pull roll out of their stock to varify, not a answer. Last straw, I placed an order of 16 yards of clear vinyl to make (12) 1.5 square pieces for my job. 4" short... request 1.5 yard piece shipped asap at my own expense. I have had an account with Rochford for over 5 years and thousand of dollars while I ran Canvas World MN. They refused to pick up the $23.10 cost to replace this shortage. BBB complaint yeild resolve, they credit funds this amount to my card. The sursprise, next order called in, "your account has been closed" Really? Fabric Supply Inc. might be a hair higher in price but 100% customer service. Buyer beware at Rochford. Sadness
So happy with the quality of work. Thanks Ben!
