I have used Ed’s Tire for many years. They were dependable and consist... read more I have used Ed’s Tire for many years. They were dependable and consistent. I recently had an issue with a vehicle so we took it to Ed’s. Apparently the shop is now owned by a new company and they charge way more than before. They fixed one of the issues without telling me what it was and charged way more than I was expecting. I will be taking my business somewhere else in the future.
I could not afford the quote that was given, sent a family member to g... read more I could not afford the quote that was given, sent a family member to get my car. Manager gave him attitude because I did not want to proceed and that I need to pay diagnosis fee, which the fee was not mention when I called to let her know. It was no issue with paying the fee but the comments that was said because I refused service. I had repairs done from this location that took over 2 days to get done, when I was told different but I didn’t show attitude about it. This location was very convenient for me because I can walk to work but I do not see myself going to this location anymore because of this incident.
The staff are great and friendly but not overly attentive to detail. ... read more The staff are great and friendly but not overly attentive to detail. I requested multiple things to be looked at but only one was addressed. Another was looked at so I was charged a separate diagnostic fee for that only to be told that it was working even though it wasn’t. I also asked that the wipers I bought be installed only to find them still in the car when I got in my vehicle. I’m disappointed as I’ve used this shop prior to leaving the area and upon my return so I expected more.