The manager/owner is very accommodating and attempts to provide good c... read more The manager/owner is very accommodating and attempts to provide good customer service; however, the clutch replacement that was done created even more issues. We have taken this car back three times. The mechanic rode in the car to see what the ongoing issue was and still said it had nothing to do with his repair work. At the suggestion of the manager (because he thought his mechanic new what he was doing) we sought a second opinion. I was confirmed that it was related to the repair work. The manager was apologetic and offered a full refund and I appreciate that. I just don't think the mechanics have the skillset needed for big jobs. Maybe for tire installations and oil changes but not for more advanced things. I should have known this was a bad idea when I took my other car in for an inspection and they removed the tint from my BACK windows not the FRONT windows due to regulations, in order to pass inspection.... Lesson learned.
I have been going to Carolina Car Car for several years. They are the... read more I have been going to Carolina Car Car for several years. They are the only place I trust the staff to take good care of my car. If anything additional needs to be done, they explain why and the cost. Staff is very professional.
This is a first class operation. The personalities and service are th... read more This is a first class operation. The personalities and service are the best. I like this shop. Mike Ayers
