Your communication is very painful I called 14 times and went to vo... read more Your communication is very painful I called 14 times and went to voice mail..hire someone to answer
I had several concerns with the car, but I was quoted for services unr... read more I had several concerns with the car, but I was quoted for services unrelated to the problems. The fix I suggested to the technician actually fixed my squeaky start up problem. I feel like I deserved the diagnostic fee I had to pay smh.
I had my car in for an oil change a few weeks ago and had a good visit... read more I had my car in for an oil change a few weeks ago and had a good visit with air filter recommendations and one other relatively inexpensive repair recommendation only, which I declined. When I brought it back for inspection, it passed but with a recommended $2K in recommended repairs (I think more like 2500). I’m sure there is something there to justify all of it but it also seems a little overzealous for a car I’ve been taking and maintaining there for years. Until this visit, I have had no bad experiences and appreciated how honest it seemed like you guys are given how old my car is. I wasn’t going to complain given my excellent history with tuffys Huntersville but I since I got the survey I did. Thanks.
