I had an insurance claim and progressive directed me to this shop. It ... read more I had an insurance claim and progressive directed me to this shop. It started with no responses or communication. Owner was the only one able to assess my situation, he was constantly out of town for weeks. I could not get an appointment to review with him. I had to go back to the insurance company to get them to have the owner call me. I set an appointment with the owner to meet. He was not there at the agreed upon time. I don't think he is capable of doing the work needed to the RV. He made the work far more complicated than it should have been & told the insurance company that I was trying to mislead them. It has been months & nothing has been touched. Now he has caused a fight with the insurance company. I would recommend you to stay away. The owner told me he wanted to sell up & retire. That he was constantly trying to get competent help but couldn't find any. The workers there told me that he was not a good guy to work for and everyone went elsewhere after a few weeks. Keep looking, this shop is not your answer.
First order placed for decals I was to pick them up on a Friday and dr... read more First order placed for decals I was to pick them up on a Friday and drove all the way across Charlotte in major traffic and they were closed without notification. Was told good luck they never work on Friday by someone else I talked to.Finally got them and the decals did look GREAT. Repeat of exact same order a few weeks later (should have been easier & faster) ...TERRIBLE. No confirmation of my order for over a week (after I called & emailed them many times). Once confirmed and apologized to for slow start, I was promised the order (on Thursday) would go out first thing Monday. Still not here following Thursday. Call to find out why and they say they are waiting on UPS for tracking info. HELLO....that is instantly available if you actually have a tracking number. It was supposed to be sent USPS anyway. THANKS GUYS. I lost a customer from that one. Was going to send you all my digital printing business.....NOPE not anymore.
Greg's provided outstanding service at a reasonable price. The diagnos... read more Greg's provided outstanding service at a reasonable price. The diagnostic and repair was quick and accurate and appointment scheduling is very accommodating.