5/31/15...Never make the mistake of going to this location for service... read more 5/31/15...Never make the mistake of going to this location for service! We called looking for tires and was told they had them in stock so we drove an hour to get to this store location and sat there waiting for 3 hours when we were told that they actually did not have the tires in stock, even though the computer was saying they did, and was never given the opportunity to order them. They tried to sell us a lesser tire for the same price. So, we chose another tire and after checking the stock, once again was told it was not in stock, even though the computer said it was. They had already put our car on the rack and taken our old tires off, so we had to sit there waiting for them to put our old tires back on. After about 3 1/2 hours we left with NO new tires and still had to drive an hour to get back home. NEVER AGAIN will this store get any business from us!!!!!!
Went in for basic oil change 12-4-12 never requested high performance ... read more Went in for basic oil change 12-4-12 never requested high performance in 4 yrs I've owned my Durango . Week and half later oil light flashing flickering and staying on dash board longer than normal. Took it bac there 12-18-12 they said need high perf and chrged now I'm $86 into an oil chnge and the light is still on Oil light is not to play w b/ c engine can go Then they said I need a sensor to make the light go off Took my car to diff shop NO OIL PRESSURE . Smdh!!Done tore my car up.Jus pourin oil in my car and only recommend wiper blades When I called and returned to seek corrections to my unpleasant and very unsuccessful services staff became rude. Trisha Brian and Eric. Terry gave diagnosis he wasn't qualified to and mgmnt Trisha was very dismissive stating she wasn't apart of this or that I adv you are mgmnt you represent them you are their leader and further more I paid you!
I recently had our car's muffler upfitted due to the fact that the dea... read more I recently had our car's muffler upfitted due to the fact that the dealership told us that present muffler's intake was not allowing enough exhaust to pass through. This Meineke shop charged me $650. to update the muffler. I have had since then trouble with the muffler now vibrating and making a clunking noise and brought it to Midas muffler to check out. Midas says that Meineke installed too long a pipe causing the noise. Midas also said they could have replaced with a brand new muffler for less than $650.? Midas only charged me $45.00 to shorten the pipe where it needed to be as well as repair a dangling cadalytic converter heat shield. Meineke not only ripped me off, they did not install the muffler correctly! This review is not meant for all Meineke Muffler shops, just the one located 6447-A East Independence Blvd.!
