Mike and his crew have been reliable and trustworthy for my three year... read more Mike and his crew have been reliable and trustworthy for my three years of visiting them. From their fairness on price to really caring about customer service, I will always continue to take my vehicles to Advanced Automotive.
Today, I went to vacuum my car at this service station. I put in $1.... read more Today, I went to vacuum my car at this service station. I put in $1.50 and the machine did not work. I then went inside to tell the cashier and asked for my money back. He said he didn't know if he could do this...had to check with the manager. I tried to wait patiently while he was assisting other customers and finally I got my turn. The result, the company who owns the vacuum machine will need to send me a refund check for $1.50! I'm not sure why this policy is in place when it was determined the vacuum was not working -- why not just give me the $1.50? In addition, regularly, many pumps are out of order. I go to this station for the proximity to my house but I am very disappointed in how it is run.
Very pleased. Timely service and a fair price. Very knowledgeable st... read more Very pleased. Timely service and a fair price. Very knowledgeable staff.