Auto repair service near Washington, NC

Russell and his crew did an excellent job servicing my 2003 Honda Pilot. In addition to the oil change, they take the time to check all the other fluids and let me know how much time I have left on my brakes, tires, etc. I highly recommend them!

Told me that there would be no problem with the repair of my transmission. AFTER 6 MONTHS and OVER $1200 still does the same thing as brought it, but refuses to give any refund. WOULD NOT RECOMMEND!!!!!!

What a wonderfull, courteous, anowlageable group of people. The owner and his wife were there while I had the service done and they were so professional. Mike the manager was the one who discussed and showed me everything on my vehicle. He made me feel very comfortable and physically showed me all the services that where needed. It was nice to be shown the service needed instead of being told that I can't see because of insurance reasons (like the dealer). I knew that I was not being taken advantage of. I will definately be a lifetime customer and tell everyone I know.

It took 9 days to do a 4 hr job. He never kept me abreast about my car. I had to keep checking with him. I drove by the shop on a day it was supposed to be closed (Saturday) and noticed someone working on my car. The person working on it was a mechanic who no longer worked there. On Monday I spoke to the owner, and was informed that my vehicle is fixed except the check engine light is on. He stated that he would diagnose it and get back to me...he never did. I again went to his shop days later to see that my car was still parked in the bay after ours. The next days it was parked behind his shop fenced in. I decided that I was going to get my car so I went back on that Friday. After hiding and speaking to someone on his cell phone he decided to offer mey car. After paying, he wanted to point out my air intake as if it had anything to do with the job he did. After 1.5 hrs, the check engine light came on giving me 2 new codes. Prior to this establishment touching my car I had no such issues. Beware! Shady!

DO NOT GO HERE for a car wash unless you want your car damaged. I have been to this wash many times with my vehicle and my other family members vehicles. The last time I went there, the machine ripped the drivers side rear view mirror off the vehicle. When I went to the manager Chris Tyndall he told me he would do nothing to help me. As a result, I am boycotting ALL Shell related businesses. Thanks to Chris, a Gas Mart that sells Shell gasoline has now lost a customer. I used to stop their DAILY and refuel my company vehicle. Also, the 5 vehicles in my family will no longer visit any Shell related businesses. Thanks for nothing Chris!! Have a nice life!!

Very Poor. I will never go there again!

Unless buy here pay here is your only option available, I would avoid this place at all costs. Purchased an 04 Acura TL from them and transmission blew in the beginning of 7th month. Called to see if they would help and was lied to by Margaret who stated they would go 50/50 with me. They had the car for almost two months with me paying $32/ day rental car($1600) and would never respond and always give a reason why someone couldnt speak with me. Then denied saying theyd go half with me and said that the half of repair would go on the end of loan. Finally upon picking the car up they denied even saying that and made me sign another loan, subsequently raising my payments $100 a month. IT GETS WORSE, 30 mins after picking it up the dash board lights up like a Christmas Tree. ABS, CHECK ENGINE< VSA< "!" all lights pop up. Send an e-mail and no response again. AVOID AT ALL COSTS.I have never been behind on any payments and am a very reasonable person.