It was a dark, cold middle of the night very far from our home in Flor... read more It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.
PDM is great. They never try to sell me anything, they just tell me wh... read more PDM is great. They never try to sell me anything, they just tell me what's wrong, and fix it fast, and they always stay around the estimate. The staff is friendly and the costs are low. I'll be bringing all of my vehicles here.
I would not come to this shop again. It seemed to me at first like th... read more I would not come to this shop again. It seemed to me at first like this was an honest shop. The reason I agreed to service my vehicle there was because they gave me a reasonable quote on installation of struts. A mechanic who worked on my vehicle did a bunch of work. I paid for all the services, but they did not change the brake fluid in my vehicle. I learned 2 months later about it when I went for oil change to a different mechanic. He showed me the test strip that the brake fluid was not changed. Also the type of oil they put in your vehicle is unknown. But they take a big advantage of a customer since for the full synthetic oil change they charge the double price. I would not recommend this shop!
