Sam and team took care of my BMW twice this month- 3 different issues.... read more Sam and team took care of my BMW twice this month- 3 different issues. Leaking oil pump/sump and then brakes, rotors, sensors, pads..all around. They were prompt, professional and delivered on what they quoted. Taking my Audi in after ThanksGiving for an inspection, brakes and stuff all around. Positive experience with Desi.
I found Desi Auto Care by default as I used to take my 2007 X3 to deal... read more I found Desi Auto Care by default as I used to take my 2007 X3 to dealer until things got somewhat FI$$HY. I don't regret making the switch to Desi and Crew since they are straight up with their quotes (in writing) accessible via text/email, offer solutions for your BMWs problems (instead of just pointing faults out or even making problems up) and they also do their best to get me in/out same day whenever possible, and with the best service possible. Really! As a female, I can tell you that I felt especially savvy like any BMW owner might be at first-hesitant to ask questions.After over a year of taking my X3 to Desi Auto Care for everything from oil changes, to check engine indicators, drive by diagnostics, or even looking at my tires for replacement, I am convinced these guys are the mechanics for my BMW now and in future.
My fiance and I have used Desi Auto Care a number of times and have be... read more My fiance and I have used Desi Auto Care a number of times and have been extremely pleased with their customer service and fair pricing for work completed. They are also very honest about the repairs needed and don't try to up-sale. An example of this was my most recent visit. I smashed my side view mirror and was terrified that the entire component, with electric, would need to be replaced on our 2010 Audi A4. I drove the car over, without an appointment, and they took a look at it immediately. They gave me the best and worst case scenarios. I left the car with them and within the next two hours they let me know that they could salvage all the electrical and just replace the mirror! I was relieved that the repair would be a fraction of what I was anticipating. The team completed the work perfectly and by the time they promised.