Used the company once before. Service okay. Today 3/16/2020 had the re... read more Used the company once before. Service okay. Today 3/16/2020 had the repair man in to replace a second window. Friendly, not in the least. Asked him if you would like a garbage bag to put under the window. Explained I had glass and epoxy all over my driveway the last time they repaired my window. Did not want broken glass again on driveway. He stated, I don’t want a bag and out he went. When he replaced the window the bottom sill that you use to open and close window was broken. I asked him about it. The man lied right to my face and said it was already broken. I told it was not and he said it was. I used the window yesterday and it worked fine. No broken pieces. He again stated he did not break it. Called the company and they said if the window was old nothing they could do. I said that’s not the point the man lied and was nasty. The office said I could send in pictures. I went out to the driveway found the pieces of broken sill and epoxy all over the driveway. Left a message with the company. Any bets on if I hear back. I am trying to glue the pieces back on. Too bad this company and their service is horrible. I recommend any other company for your window needs.
What can I say other than Hendersons has the best customer service I h... read more What can I say other than Hendersons has the best customer service I have ever experienced in the automotive repair industry. We have been going there for approximately 10 years now, multiple cars under Ed's care (having 3 children of driving age) and do not have one complaint. With my busy schedule, they always find time to fit us in and do the best job ever!!!! We are big fans and would recommend Hendersons to all. Stephaine A. Millstone, NJ
Jake is great for body work. So is Tim for mechanic work. Owner is a s... read more Jake is great for body work. So is Tim for mechanic work. Owner is a smoothy glad-hander mercurial hothead, be prepared to deal with his whims to get to his far better employees who pride in their jobs w your car. Check your bill thoroughly however. Get guarantees in writing.