Decided to give tire king on Governors Ave another chance today since ... read more Decided to give tire king on Governors Ave another chance today since my rear tires clearly have a leak. Last time I went, they told me nothing was wrong. Then my uncle took it back two days later and they fixed the problem for him. Today, they tried to tell me again that there wasn't anything wrong with the rear passenger but the drivers side needed a new valve stem, and walked away without telling me if they'd fix any of it. The owner came out and I asked what they were doing and he told me that his brother had already talked to me. I explained the situation with my previous visit and told them that if they weren't going to fix both, that I'd just like my car back and that I didn't want to spend any money there. He told me (and my 1 year old daughter) " I never want to see you again. Get the fuck out" So, I go to leave and see him in the parking lot, and confirm that he is the owner and I said "well that's a real shame" so he called me a bitch and told me to "go wreck" I never raised my voice, or lost my temper and this is how I was treated with my baby in my arms! When my dad called back to tell him he didn't appreciate how I was treated, he informed us that none of our family would ever be allowed there again.
I want to say first this Shop was so friendly and helpful. I had got i... read more I want to say first this Shop was so friendly and helpful. I had got in car accident on Sunday. Called them Monday morning and my guy who I deal with, was out sick, so the Girl at the front desk, Cat got my car over to their shop right away! I even had the wrong phone number! I call the fax machine & Cat knew to call me back... Anyway, the whole experience was seamless, professional, and easy! They even dealt with my insurance company! I will recommend this Hart's Auto Carriage to everyone I know for sure. Go here you will be very Happy! Mrs. Liu
