Excellent business. Excellent customer service. My Tesla Model 3 was a... read more Excellent business. Excellent customer service. My Tesla Model 3 was a wreck. To be honest, I was expecting to get a car that was "repaired" and was expecting to see signs of a previous accident even after repair.... there was glass literally in every corner. Nope. What I got was what looked like a brand new car. Looked brand new inside and out. Even had that new car smell. it was like driving my Tesla off the dealer's lot. there was not a single visible blemish from the (literally) hundreds of thousands of pieces of glass that littered the leather seats and everything else. The glass even got under the window controls, in the vents, EVERYWHERE. I have no clue how they got that out of there. Either alot of patience, or some kind of vacuum from the future. probably the former. Either way, they somehow got every piece of glass out of that car without leaving a single scratch on the leather or anywhere else for that matter. Big shout out to Edgar who is patient like no one I've met before and responded to my text messages at all hours of the night. Big shout out to Matthew who replied to my one million questions via email. Big shout out to Bridget at the front desk who was so helpful in coordinating transportation of my car and always a pleasure to speak with over the phone and helped me feel reassured from day 1. I'm really annoyed I cant remember the name of the man who was there on the day I picked up my car and helped run through a number of concerns I had (im paranoid sometimes) as well. Big shout out to you too -- you know who you are. The staff here are great. and they do excellent work. You see Ferraris, Lamborghinis and other exotic cars parked outside for a reason. Its cause they are the best. Honest business as well and are desperate to make you happy. these guys installed a full nose wrap on my car after the repairs at a price lower than any quote I got from 3 other shops. I might have to mail them a bottle of champagne as a thank you. if you walk away from these guys in a bad mood, its probably your fault, not theirs.
I had an accident and my car was towed away. Frank came to the place w... read more I had an accident and my car was towed away. Frank came to the place where the car was towed, waited with me and then took it to their shop. He guided me though the whole process and made it literally care free. Everyone at the repair shop are so friendly and helpful. When I came to pick it up, my car looked brand new! Thank so much! Now it is my car place! And I highly recommend it to everyone :) Yuliya Alterman