Absolutly terrible customer service. Went in for simple auxiliary port... read more Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.
I had an accident on the Merritt, 250 miles from home in MD. (May 2016... read more I had an accident on the Merritt, 250 miles from home in MD. (May 2016)Front end damaged but driveable. Had it towed to 136 Auto for inspection and to see if I could drive it home. Bobby Sherman and Randy Gonzalez promptly inspected and proposed repairs promising superior repairs and excellent paint job to complete. They delivered. Paint match is exceptional. Looks like new. Repairs were only held up by parts availability. I was kept informed and adjusted my schedule to delivery dates. I highly recommend this shop.
My car broke down in a parking lot about 2.5 miles from their location... read more My car broke down in a parking lot about 2.5 miles from their location, called up in the morning, dropped off the keys, and that was it, about 3 hours later Dave called to let me know my starter needed to be replaced. The cost incl. having to tow the vehicle was inline with what I was anticipating. They also let me know about a couple of other issues I needed to take care of, and since they already had the vehicle and had earned my trust, I had them take care of everything. I'll definitely be going back...