Absolutly terrible customer service. Went in for simple auxiliary port... read more Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.
I have been a customer for 19 years and always enjoyed great service f... read more I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.
I took my new car for some detailing... only to find a damage in my w... read more I took my new car for some detailing... only to find a damage in my window on drivers side...To be exact a puncture on glass and a scratches...I asked for the phone number in order to file claim... manager Raul told me there was no number would have to sue the cooperationi.its self! After calling police, and bring upset for what seem like for ever. The price to fix unwanted damage $435... A lot of paper work involved to get money for repair back... Not letting this slide!!!!