Collision repair service near Valley Stream, NY

I have used many shops over the years but now I will only go to Rice's - they are always fair, they know what they are doing, and maybe most importantly: honest! Truly exceptional - definitely recommended!

So your car was in an accident, go to Reilly’s Auto Collision (140 Cherry Valley Ave West Hempstead, NY 11552), IF YOU WANT TO BE LIED TO AND HAVE THE WORST EXPERIENCE EVER. The owner MARK’s wife PIERA is the biggest B-tch I have ever met. And when push comes to shove MARK will also show his true colors. I asked for my brand new car to be given replacement parts and was told that “of course it would”. In the end I took it to my mechanic and found out that the parts were repaired even thought the insurance estimate indicated replacement parts and over 30 hours of labor, secondary to replacing vs repairing. Well I filed a complaint with the better business bureau and with the DMV. Reilly’s Auto Collision shouldn't get 1 star... DO NOT GO THERE.

I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.

Worst body shop in queens,Gave my pearl white g35 to them for minor work on the bumper.Got my car back with blue paint and scratches all over my hood, a parking ticket in the mail because they left it outside on the street with out notifying me and then charged me for spraying over a full bumper when they only sprayed a little part.

Great repair service, tune up, brakes and suspension repairs. Great customer service as well. Thank you Paul!

THEY REPAIRED MY BRAND NEW KIA 2013 VEHICLE WITH SPRAY PAINT AND IN LESS THEN 1 YEAR I HAVE RUST GROWING IN THE REPAIR SPOT OF MY BRAND NEW 2013 KIA SPORTAGE!!!!DO NOT TAKE YOUR CAR HERE!! THEY DO WORK THAT COST $3,00.00 FOR $1,00.00 THEN CHARGE THE WHOLE $3,000.00 I HAVE PICTURES AND RECEIPTS TO PROVE THE WORK PERFORMED ON MY BRAND NEW VEHICLE THE BEST PART IS THAT KIA GIVES THEM MOST OF THERE BODY WORK.THEY HAVE SUCH BAD SERVICE.

I took my van on 07/07/17 to get body work and the entire van painted. Left the car for a week with the Owner called Willie. This has been my worst nightmare in my life! I went to pick up my van on 07/13/17 and I couldn't believe what they had done to my van. The body work and bodo work was the worst job I had ever seen in my life. Also, they forced one of my back lights out as if they pry it with a crawl bar. The roof rack was taken off and they couldn't out it back right. My back hatch door doesn't open anymore! The paint had runs all over it, and dust particles all under the paint job. These guys are not professionals and should be taken out of business. Today is 07/15/17 and I still don't have my van back. Just because a sign says auto body work doesn't mean they know what they are doing. All the workers are Mexicans except for Willie the owner. He is a liar and very unprofessional. Don't get stuck like I did with my van, unless you want to be out of 1K!! These guys are going to be reported to the Better Business Bureau!! I lost 1K, but I am going to make sure these guys get shut down, so that they don't continue to rob peoples hard earned money. I now have to spend more money to get my van repainted correctly and body work done correctly. Stay away, you have been warned!! Willie, you a freekin liar!! N I will tell you in your face on Monday when I go get my van.