I've been using Stan's Repair since the mid-90s. I get excellent serv... read more I've been using Stan's Repair since the mid-90s. I get excellent service and friendly personable service. Stan's Repair has taken care of mine and my wife's used 1991 Escorts and after we replaced them with brand new 2003/2004 Honda Accords. Stan will replace what need replacing and repair/clean up what he can without charging for new parts. Stan's takes care of all my families vehicles which run the gamut from Chevys,Fords, Hondas, and even a Volkswagen and a Kia Soul. In fact as I'm writing this review now, I'm waiting for Stan to come back from lunch to make and appointment for my two cars for this years check-up.
My wife went back to her parents’ home so our children could visit Gra... read more My wife went back to her parents’ home so our children could visit Grandma & Grandpa in Bellefontaine, OH. On the way there, the power brake booster failed on our 2004 Ford Expedition. My wife scheduled an appointment with the service department at Anderson Ford. They replaced the brake booster, but in doing so, also damaged the Fuel Evaporative Canister Purge valve & bent the secondary stop switch on the brake pedal so badly, the cruise control wouldn't even work anymore! After my wife arrived home in Dubuque, Iowa, I personally contacted Nick Morris (Service Manager) and he said that he talked to the owner (Wilson “Willy” Anderson) and gave me his word that they would take care of the expenses incurred to repair the components damaged during the power brake booster replacement. It has been 6 weeks (and counting), and no one has returned my calls, nor have I rec'd the promised reimbursement. “Slick Willy” Anderson is only concerned about his bottom line...not the customer, or customer service. Drive the extra distance to another dealership!!! You’ll never regret it!
