I had my truck towed to this company on last week by AAA. Once they r... read more I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!
I took my car to these people and I loved the service I got from them.... read more I took my car to these people and I loved the service I got from them. I had to get new tires, shocks, struts, brakes and all my normal routine maintenance. they are very reasonable people to work with and the prices are great, one of the most reasonable garages in town. I would recommend these people to anybody. I'm not sure if the lady that gave a bad review is completely competent because this is truly one of the best garages in town with the quality of service they perform and the prices of the services. I know for a fact that they give you a 6 month warranty on engine repairs after that its on your part just like with everything else you buy, in 14 months there is no telling what all you as the driver has done to your vehicle. My question is have you done normal routine maintenance to help keep the car running. what kind of engine did you buy new or used? If it is a new one then they usually have a even better warranty on them, if you bought a used engine well then thats a chance on you are taking on your part.
