They promised a free evaluation via a video on the Google page present... read more They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!
Excellent service! My check engine light came on, Oreilles and the dea... read more Excellent service! My check engine light came on, Oreilles and the dealer told me it was my oil pressure switch. The dealer said they would need it for 3-4 days. Shaw's was able to have my jeep done the very next day. The guy at the counter was great, and the owner Steve made it a point to come talk to me. Overall I am very happy, and will be back for all my future needs!
The trouble shooting and eventual isolation of the problem was excelle... read more The trouble shooting and eventual isolation of the problem was excellent. Now I know where to go to receive resolution of a part that's still under warranty at another facility.
