He found that lug nuts on one wheel were nearly off. This was somethin... read more He found that lug nuts on one wheel were nearly off. This was something that Les Schwab couldn't find. Saved me from a bad accident. He did not charge anything for tightening them.
I would never go here again! They literally charge twice the amount fo... read more I would never go here again! They literally charge twice the amount for the work done as other shops here in town. After charging us a $98 "diagnostic" fee and wanting $455 to replace A Water PUMP! we told them to stop work on the car. We called around and got average quotes for this work at around 200-225. We ended up paying another shop $225 to get this done. We were also concerned these guys were trying to find "extra" work to do on this car to pad there paycheck!
Our car broke down on I-5 by Salem, OR and AAA agent has suggested thi... read more Our car broke down on I-5 by Salem, OR and AAA agent has suggested this shop to take our car to. Great experience overall: staff is friendly and helpful (they offered us a ride to place we could eat at while waiting), quality of repair, timing (we were super lucky they had part for our car in the shop), and in fact we had liked Salem as one of the stops now while traveling up and down I-5 because of that experience. The shop is very clean and well organized, and wait area is set up with families in mind. Totally would recommend it!