We drove from California to Cottage Grove, Oregon. We started hearing... read more We drove from California to Cottage Grove, Oregon. We started hearing a squeaking sound in our motor home. We were towing a car and planned on spending time in Idaho and then back to the Oregon coast for a while. My husband thought it was the brakes going out. We took it to a place in Cottage Grove and they couldn't help. We made calls to Roseburg and one couldn't get us in for 4 days. The others couldn't help. We called O'Brien's and they told us to bring it in. Not only did they help us right away and were very nice about it. He called us back in a little while and told us we really didn't need brakes. The back ones had a ripple that was making the noise. He said our pads were only half way down. Awesome to find someone so honest. He could have put them on and we would never have known. I hope if you have a problem, you give them your business.
On July 18, 2013 I was driving my ford cargo van and a small trailer o... read more On July 18, 2013 I was driving my ford cargo van and a small trailer on vacation gold prospecting in southern Oregon, I came to a big hill just passed Canyonville on I 5 about 30 miles from Grants Pass. All of sudden I noticed smoke out the back and the truck slowing down, I almost mad it to the top. the engine sounded fine but no tranny. I called AAA I had AAA plus, it was about 3:30 pm they said they would have someone there to tow me soon. the tow truck got there around 5:00 pm. the driver was nice got me hooked up and towed me to his bosses shop so he could remove my driveline. we got there after 6:00pm. the mechanic was having trouble removing the driveline. said he could not do it. the owner shows up at 7:00pm says he is not going to tow me because triple A doesn't pay him enough to tow me to Eugene. He says AAA dose not cover box vans or small trailers. He parks me truck across the street on the Hwy shoulder unhooks me and leaves me No Water no nothing. He was a total jerk. I just paid my AAA plus $171.00 the week earlier to be covered for this. I am a 100% disabled Vietnam vet with several heath issues. I had my 4 English bull dogs with me and a cockatoo, one English bulldog was overheating so bad he was foaming at the mouth and noise badly I didn't think he was going to make it. the owner watched me from across the street smiling and joking and pointing while I was trying to save my dog. I was on the phone with AAA from 6:30pm to 1.00am trying to get Them to tow me. They told me on page 14 part way down there was a small paragraph that said they will not tow box van or utility trailers unless there is a motorcycle in it. I said what booklet? The one we sent you when you first sign up. I said are you kidding 15 years ago. you have taken my $171.00 for 15 years and now your going to let me down when I need you!! Anyway 6:30pm to 1:00am to get them to OK the Tow on the side of a highway w/4 dogs. they called back and said the tow truck will