Took my wife's car in to have a head unit installed. Simple install. N... read more Took my wife's car in to have a head unit installed. Simple install. Nothing complicated. When I picked up the car, the AIRBAG Warning light was on. I called and the guy told me it just needed to "cycle itself" because he had to unplug the warning light. Got home and looked at the invoice and noticed that he charged me $150.00 for a steering wheel control that Walmart and Amazon both sell for $28.00. I trusted that he wouldn't gouge me so I didn't ask the price. 4 weeks and 1500 miles later and the AIRBAG light was still on. I was about to trade in the car so I called him and let him know. His only response was that it should've recycled and to take it to the dealer. No mention of him paying to fix what he caused, etc. The dealer quoted me $150 just to look at it. Everything I read online said it was a seat sensor that can be blown if wires behind the dash get shorted. When I got there to trade the vehicle my value was lowered by $500.00. This guy's error cost me $500.00 in trade value on my car. I'm filing in District Court today to at least get back the money I paid him to do the install. I'm out over $750.00 but all I want back is my $250.00 for the install. I hate being ripped off. People need to take accountability for their mistakes.
Awesome, awesome, awesome.. So attentive to detail, I feel like I had ... read more Awesome, awesome, awesome.. So attentive to detail, I feel like I had a new car. Thanks, Pro Auto!
Having bought a used 1994 Honda Accord with 89,000 miles on it in 2010... read more Having bought a used 1994 Honda Accord with 89,000 miles on it in 2010, it was time to do the basic maintenance on the car which the original owner had deferred. Carlos replaced the valve cover gasket, among other things which needed to be done. One of the spark plug o-rings inside did not seat properly when the cover was put back on. I took it back to Overseas and the problem was quickly remedied, then and there, same day, within an hour. This is why I do not mind paying just a little bit more. On bigger jobs like timing belts (which on this car get done every 90,000 miles and its also recommended to change the water pump which you have to go through to get to the timing belt) the extra $40 you will pay Carlos is well worth the piece of mind that the job will be done right, and that if there are any problems, it will be taken care of. My father takes his cars there, I take my car there. Dad is super anal about his vehicles. If its exceptional for him, its more then good enough for me. I went someplace else ONCE after moving back to Philly from my trusted Florida mechanic. Never again. Carlos and his mechanics are so thorough, they know more then the folks at the Acura dealership about these cars. You can't go wrong and can trust Overseas.
