The owner is very honest, and will not do anything to the car until he... read more The owner is very honest, and will not do anything to the car until he notify s you Amador Cruz
Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber'... read more Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber's listed on the USAA and Carguru websites. Only problem was it was almost 2 hours away! The car's pictures, description and detail on the website made me give them a call. Eric Reder filled me in on the details over the phone and stressed how much work they put into the car before putting it on the lot. I was surprised to hear that because the car only had 36,000 miles on it! He also said that the car looks better in person than in pictures (he was right!). I drove out and met with Eric Huber and immediately hit it off with him- we are both VW guys. The car looked showroom condition (my wife said several times she can't believe its not new) but Huber's went over the car and performed all of the 40,000 mile services on it. The car is only at 36,000 miles! The point is, I think they could have just vacuumed it, washed it, put 2 tires on it and put it for sale, but Eric explained that most of his customers come there for follow up service and if I came back for the next oil change at 40,000 miles and he hit me with VW's recommended 40,000 mile service charge, I would undoubtedly be P.O'd since I just bought the car. And he's right. Eric showed me the list of all the work performed and gave me a copy for my records. Very impressed with that kind of thinking. Huber's is a full service car repair facility that also sells high quality used cars and they put good cars on the lot to keep their customers happy so they'll come back for service. Worked out well for me!
As the old method were thought to have gone away years ago (Con The ... read more As the old method were thought to have gone away years ago (Con The Customer for Auto Service ) to be honest and truthful when servicing your auto, This place has a lot to be desired. In the beginning everything was what ever they can do to give you the best service at reasonable price and slowly it went out the door with everything they advertised to be . Now watch out ! check everything they say needs to be replaced for State Inspection, How long it takes to complete a repair, Have old parts returned ( if they are the real ones?) Mark part if you know its the one to be replaced. If possible camp out there when your vehicle is in foe service "Just Kidding". Yes like other places in these times they are out to get you. In closing I have proof on all of this and will be bringing all I've been compiling over the past almost two years, and confront them & (Owner) very soon. The list is long From not doing what was on the bill to be done to flat out replacing parts that are not worn out. Set up to bring you back " like not greasing, that is show some on out side of fitting but not putting any in actual part. That It for now Keep eyes open and question everything second opinion is good.
