Just moved up in Cranberry in December and and the time came to get my... read more Just moved up in Cranberry in December and and the time came to get my Jeep an inspection. Not knowing any Auto Repair shops around and wanting to avoid commercial Auto Shops like Pep Boys who will rip you off to gain more money. I got to say everyone at Milberts were great! They got the job done quickly and were honest on any repairs needed. Also gave me a time cap on some repairs that will need service in the future. I highly recommend them to anyone who needs help with their cars for repair or inspections. Everyone was patient and very easy to talk to. An honest mechanic that does not try to sell you more service is a great mechanic to come back to in which I will everytime!
I had an appointment for an inspection. They said I had a leak at my ... read more I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.
These guys are great. I've been taking my cars to them for a number o... read more These guys are great. I've been taking my cars to them for a number of years. They were able to fix a problem that I thought only the dealer could troubleshoot. Michael is very honest and trustworthy, I hope he's not planning on retiring soon. :)