I took my car here for a yearly inspection. The waiting room is very s... read more I took my car here for a yearly inspection. The waiting room is very small and full of paint fumes. After an hour they said there was a problem with my rear parking break actuator. They said it would cost $80 to fix. I was very suspicious of this because I do all my own maintenance on my cars. We walked out to the shop and I asked them what the problem was. They could not explain or show me the problem. I said I wasn't going to pay them $80 for this repair and take it off the lift. I took my car to another shop and it passed with no problems. Be very suspicious of this business and always get a second opinion.
It was great having my car picked up by one of your trusted employees.... read more It was great having my car picked up by one of your trusted employees. The service was prompt, and the price right. The mechanic even reset my check engine light for the next time. Thanks for a job well done.
I was getting some unusual noise from the vehicle so I asked my wife t... read more I was getting some unusual noise from the vehicle so I asked my wife to take it to Scott's Tune-up monday morning. They asked her to take the friday appointment. My wife asked the person to call me on my cell to explain it to me. Later when I called the shop, a lady picked up the phone and then complained that I took my vehicle without an appointment. I explained that the problem occured sunday evening and it was an unusual sound and that is why my wife took it to shop rather than drive it around not knowing what the problem is. This does not mean she wanted the mechanic to leave all other cars and fix hers. I have been to Midas, NTB, Lebzelter's and lot of other garages during an emergency and no garages behave like this. The lady still kept on pointing out that I took the vehicle without appointment. So my conclusion.. If you want a regular oil change.. go to them with an appointment. BUT DO NOT GO TO THEM IF YOU HAVE URGENT NEED. IT IS A WASTE OF TIME AND WITH THAT KIND OF BEHAVIOUR. I WOULD NEVER GO TO THEM AGAIN.
