Automotive CRM software Automotive CRM Software

Text Messaging

A text messaging platform designed specifically for repair shops. Set alerts, send photos and remind customers when they are due for an appointment or service.

Email Marketing

With our email marketing product auto shops can send friendly email reminders, ask customers to review their shop and notify customers when there is a promotion or sale that is available to them. Full performance tracking and professional templates are available at no additional charge.

Postcard Mailing

Our postcard mailing service allows auto shops to customize, create and send professional postcards right from our CRM platform. Auto shops can even create postcard campaigns that automatically send when customized thresholds are met. Want to send a thank you postcard to a customer that spends over a certain amount or send a friendly service reminder to a customer? We will automate it for you.

Online Advertising & Marketing

Our auto shops reach millions of potential customers on the Mechanic Advisor's network of sites. Auto shops can even select the customers they want to target and showcase their business to attract the best customers.

Calendar & Scheduling Software

Auto shops can manage customer appointments, track a technicians' time and easily manage their vehicles by bay. For shops looking for online appointments, we can publish the shops' availability on their website, Facebook page and on our network of sites which reaches more than 200 million searches a month. Online availibility is based on a real-time view of the appointment calendar and can be managed in many different ways. Shops can provide specific drop-off times or can select to allow only appointment requests, which they can choose to accept, decline or propose a new time.

Reputation Management

Auto shops can track online reviews from multiple sites within our CRM platform. Shops will get alerts when they receive a new review and are able to respond to reviews directly from our CRM platform. With our review analysis tool, auto shops can see what people are commonly saying and identify the business's strengths or perhaps potential issues.

Repair Shop Telematics

With our Connection Key (OBD device) and mobile app, repair shops get remote access to their customers vehicles while away from the shop. Shop can assist customers when they have a check engine light, let them know when they have reached readiness and perform remote diagnostics on a vehicle before it reaches the shop.