Engine repair service near Saluda, SC

Maybe good for some people but not ALL people

I received a coupon in the mail for a $45 oil change. I booked an appointment for this service. Once, I arrived to the store with the coupon in hand and asked the associate if the coupon was valid for my service just to be sure of the cost prior to the service and was told yes. Once my car was done they told me my amount due was $150 for the oil change. I waited in store and no one told me the price change of the service. This was the worst customer service I’ve ever experienced.

The team is great, very friendly. A standard oil change is very competitive priced. $368 to change a fuel filter and water separation filter is over the top. Dr. Filter has those two, as a pair, listed at $79, then tac on labor, doesn't seem to be $368. When an oil change is $150 ish. That pricing is a bit opportunistic. Their electronic work order process approval is great.

Double check everything they do. 1st car was simple alignment. Got in and steering wheel 1/2 turn out. Had to go back. Total time was over 4 hours spent. 2nd car I had belts changed. Within a week they were squealing. Took it back and no problem they fixed it and CHARGED ME $40. What? Didn't tighten them correct first time! 3rd car valve covers were leaking oil. PAID TO CHANGE THE PAIR. picked it up got home and noticed oil LEAKING on driveway. Guess what. They only changed one and charged $400 for two. Took it back. More time spent. I was told they did both but would fix it anyway. New story was somebody turn the valve cover around. SOMEBODY? NOW THEY BLAME SOMEBODY ELSE! don't forget I paid for 2 and got 1. OK they fixed it and got home and 2 days later leaking oil again! FOOL ME TWICE SHAME ON YOU. FOOL ME 3 TIMES I MUST HAVE BEEN CRAZY. Stay away. They cannot be trusted.