Valvoline Express Care NW located at 12538-A Research in Austin, TX services vehicles for Oil Change and Lube. Call (512) 219-8223 to book an appointment or to hear more about the services of Valvoline Express Care NW.

Valvoline Express Care NW Reviews

1
Oil and Filter Change no Lube
July 31, 2012 | Ed | Visited, over a year
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Went for a Lube Oil and Filter Change they promised to do the job for a set fee. The bill came and it was $14.00 more than quoted. Checked the vehicle and they did not lube the front end. When questioned about the lack of service they stated oh the lube gun is broken and refused to do anything to remedy the situation. I would never go back and reccomend that you don't either. Very poor service the counter person could care less about customer care. Pitiful. 
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Went for a Lube Oil and Filter Change they promised to do the job for a set fee. The bill came and it was $14.00 more than quoted. Checked the vehicle and they did not lube the front end. When questioned about the lack of service they stated oh the lube gun is broken and refused to do anything to remedy the situation. I would never go back and reccomend that you don't either. Very poor service the counter person could care less about customer care. Pitiful.