I purchased a magic tilt trailer from this establishment. It was set ... read more I purchased a magic tilt trailer from this establishment. It was set up improperly and damaged my keel. They kept my boat for over 2 months then told me it was my fault. I had to threaten litigation before they would take action. The trailer was still not set up right and the repair that was done on my boat was poor. I had to go to the manufacturer to get the trailer fitted and now have to buy a new keel guard(the one they put on fell off) and repair the damage that was done before the manufacturer made the adjustments
As to billy. When quoted, it was for install of basic ice tower. Not h... read more As to billy. When quoted, it was for install of basic ice tower. Not higher end h2o tower which takes twice as long to put together and install. If it had been the original tower quoted, then not an issue. As for holes, my team put tower in wrong place and i corrected tower placement, patched holes, sanded and repainted to the point that it was unnoticible. This was to your approval AND I EVEN TOOK $125 off final bill that you failed to mention. Funny how the details of these stories are all one sided. As for justin. This guy had so many things wrong with his boat it isnt funny. When brought in for initial fix, it was done. Then upon testing we find other issues like gimbal bearing and bellows. Any issue we found we put them back in front of line AHEAD of other people! We fully detailed the boat 3times but the upholstery is so dated, that vinyl wont look new. I refused to put a starter on their boat for the way they had been treating me and my team as we bent over backward to try to fix every issue of their early 90's boat. I guess being in a frat makes you entitled?
I cannot agree with Justin more. We just brought our boat in this wee... read more I cannot agree with Justin more. We just brought our boat in this week to have something fixed and a tower installed. First of all, they drilled 4 extra holes in our boat and even though it is obviously been patched up, Todd says there is nothing he can do. Second, the price to install the tower is $250 dollars more than the price we were quoted. We have no choice but to pay him or else we won't get the boat back, but we are not going to let this drop here. No one should be allowed to treat people this way. I cannot warn you strongly enough not to use this person.
