I was ready to leave Loyd Park in Grand Prairie and the front air leve... read more I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken
I have been need to write a review for this shop for almost a year now... read more I have been need to write a review for this shop for almost a year now. There is a much larger "Subaru shop" that has given this place some huge negative critisism over the last few years online and yet this place continues to grow. Everytime I go up there it is bigger and better everytime. I had my 08 Outback XT engine rebuilt and then had the car tuned there back in February of 2014. Since then the car has been nothing but awesome. I chose Auto Science because of the atmosphere and the quality standards they use to put cars together with. I do find it quit dissapointing the length some people go to defame this place. The reason for this review is I met Adam at the other shop where he works and just put 2 and 2 together. This guy is leaving bad reviews everywhere and has been doing it for months, just check the dates on them. To all the Auto Science employess,Keep it up, yall kick ass!
Otis did a great job detailing our car which had long needed some atte... read more Otis did a great job detailing our car which had long needed some attention and care after many years being parked outside in the sun. He did a wonderful job on cleaning the interior and made the outside look like it had just come from the showroom. Otis was is very careful and thorough in his work, and went above and beyond our expectations to clean every corner of the car. It has been two days and we are still finding pleasant surprises of places where he spent extra time and detail to clean the interior. I would very highly recommend Otis and plan to have him detail both our cars again in the future.
