Recently had the pleasure of working with the staff at The Wrench. I ... read more Recently had the pleasure of working with the staff at The Wrench. I explained to John Crowley the pinch I was in, needing air conditioning several days before a drive from Silverdale to Texas! Every other auto repair business in the Bremerton, Silverdale area either couldn't repair the car on short notice, or wouldn't return my calls requesting a quote. John explained that his business relies on a revolving door style of auto repair, most repairs that his crew undertakes are out of the door by the end of the day. John put one of his repairmen, Kayle Lenz on the job, and after a few days of being sent the wrong parts, through no fault of the shop, Kayle had my AC blowing colder than an Alaskan winter that held up during my long haul. John was even kind enough to give me a ride home after I had dropped the car off. Car is a 2001 Audi S4 that's personally heavily modified, and after this pleasant experience I trust these guys with my baby, will recommend to family and friends.
I went to get information on a truck you had maintained for several ye... read more I went to get information on a truck you had maintained for several years. You remembered the vehicle and were able with the help of your computer to pinpiont the information - - No Charge!! Thanks Charles B. Georgetown, TX
Really great, fair, and honest. My wife was driving our minivan last ... read more Really great, fair, and honest. My wife was driving our minivan last weekend, and broke down in the middle of the night just outside of Jarrell. We live over 200 miles away from there, so there was no easy way to deal with the breakdown. I had my car towed to A1, and told them the situation. A guy came in on a Saturday to do the repair, when he usually doesn't. They communicated with me each step of the way, and the price was extremely fair. I was totally exposed - no options, no nothing, totally stuck. A lot of mechanics would gouge a guy in my position, but A-1 absolutely did not. I'm really grateful for them for fixing the vehicle at such a reasonable price, and outside of their normal operating hours. This is a really good shop. I'd recommend them to anyone. Landon Lively