I have now had three exceptional experiences with the folks at Boerne ... read more I have now had three exceptional experiences with the folks at Boerne Import Auto Works. They are fast, do good work, reasonably priced and have exceptional customer service. They've never tried to upsell me or try and get me to buy parts or service that I don't need or want. They have really gone out of their way to help me and each time they have gone the extra mile cheerfully and with great efficiency.
BUYER BEWARE My mother's SUV was having problems shifting into 2nd ... read more BUYER BEWARE My mother's SUV was having problems shifting into 2nd gear. She called Chassis by Zach and they told her a price of $99 for an evaluation of the transmission. After the evaluation was complete she was handed an invoice of $270. Of course she was prepared only to hand over $99. They have since refused to release her SUV and are threatening to place a lien on the auto. They never once explained before proceeding with the evaluation that the cost would actually be $270. We are now filing a claim with small claims court and hopefully making others aware of their shady practice.
